First and foremost, the number one reason small to medium-sized businesses (SMBs) choose to outsource their information technology needs is so that they experience fewer headaches. Of course, this is an oversimplified and distilled encapsulation of a complex issue. And to make a qualified business decision regarding whether or not to outsource your organization’s IT, you need to back it up with supporting evidence.
An IT department is made up of a complex environment of hardware, software, and computer networks that allow you to perform important business functions and work flows such as accounting and financial processes (ERP), customer relationship management (CRM), email, and document creation.
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